Privacy Policy

Privacy Policy

Effective Date: [27 Nov 2024]

This Privacy Policy explains how Himalayas Authentic Pvt Ltd (“we,” “us,” or “our”), operating as SOL Travel, collects, uses, and protects your personal information. By accessing our website or using our services, you agree to the practices outlined in this policy.

1. Information We Collect

We may collect the following types of information:

Personal Information:

• Name, email address, phone number, mailing address, and identification documents (e.g., passport details for travel purposes).
• Payment details for booking and transaction purposes.

Travel Preferences:

• Destinations, travel dates, and special requests for customized itineraries.

Usage Data:

• Information about how you interact with our website, including IP address, browser type, operating system, and pages visited.

Cookies and Tracking Technologies:

• Cookies to enhance user experience and analyze website traffic. (See our Cookie Policy for more details.)

2. How We Use Your Information

We use the information collected for:

• Providing Services: Booking travel arrangements, crafting itineraries, and managing accommodation.
• Enhancing Experiences: Personalizing services and providing tailored travel recommendations.
• Communication: Sending booking confirmations, updates, and promotional content.
• Security and Legal Compliance: Preventing fraud and complying with legal obligations.

3. Sharing Your Information

We respect your privacy and share your information only as necessary:

• With Travel Service Providers: To facilitate your travel, including hotels, airlines, and guides.
• With Trusted Vendors: For secure payment processing, analytics, and marketing support.
• For Legal Compliance: To comply with applicable laws or respond to legal requests.

We do not sell your personal data to third parties.

4. Data Security

We implement strict measures to protect your data:

• Encryption and secure servers for sensitive information.
• Regular monitoring to detect and prevent unauthorized access.

However, no system is entirely secure, and we cannot guarantee absolute protection of your information.

5. Your Rights

You have the right to:

• Access, update, or delete your personal information.
• Opt-out of marketing communications.
• Request details on how your information is used and shared.

To exercise your rights, contact us at [Hello@SOL Travel].

6. Data Retention

We retain your information for as long as necessary to:

• Provide services.
• Comply with legal obligations.
• Resolve disputes or enforce agreements.

When no longer required, we securely delete or anonymize your data.

7. Cookies Policy

We use cookies to improve website functionality and enhance user experience. You can adjust your cookie preferences through your browser settings.

8. Third-Party Links

Our website may include links to external websites. We are not responsible for their privacy practices or content. Please review their privacy policies before sharing information.

9. Legal Jurisdiction

This Privacy Policy is governed by and construed in accordance with the laws of India. Any disputes arising from this policy shall be subject to the exclusive jurisdiction of the courts in [City/District where Himalayas Authentic Pvt Ltd is registered], India.

10. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or applicable laws. Updates will be posted on this page with the revised effective date.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact:

Himalayas Authentic Pvt Ltd (SOL Travel)
Email: [Helllo@SOLTravel.in]
Phone: +91 8240373403
Registered Office Address: Ground Floor, Afterwoods Building, Salbari, Siliguri WB 734001